Automotive Service Writer
SHORE TOYOTA SHORE TOYOTA Mays Landing, NJ Mays Landing, NJ Full-time Full-time $50,000 - $100,000 a year $50,000 - $100,000 a year 11 days ago 11 days ago 11 days ago
Job Description:
Customer Service is a true craft--one built on positive attitude, charisma, trust, communication, and thorough product knowledge.
If this describes you, let's talk! As a Service Advisor, you will be responsible for the following:
Meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery, or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
Job Requirements:
-Two or more years of previous experience as a service advisor -High school diploma or equivalent -Valid driver license in the state that you will work and a good driving record, must provide driving abstract from DMV (self pay about $10) -Excellent customer service skills -Professional appearance and work ethic -Ability to work well in a process-driven environment -Communication skills, both verbal and written -Benefits include a lucrative compensation plan, paid time off, and medical benefits.
Job-jumpers need not apply.
Bi-lingual a plus.
Non-smoking environment.
Drug test & background check required prior to employment.
We are an equal opportunity employer.
Benefit Conditions:
Waiting period may apply Only full-time employees eligible COVID-19 Precaution(s):
Personal protective equipment provided Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Work Location:
4236 Black Horse Pike Mays Landing, NJ 08330 Store Manager Typical end time:
5PM Typical start time:
7AM Work RemotelyNo Job Type:
Full-time Pay:
$50,000.
00 - $100,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
Day shift COVID-19 considerations:
Shore Toyota follows all state guidelines regarding COVID-19 and provide PPE Language:
English & Spanish (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Customer Service is a true craft--one built on positive attitude, charisma, trust, communication, and thorough product knowledge.
If this describes you, let's talk! As a Service Advisor, you will be responsible for the following:
Meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery, or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicle services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
Job Requirements:
-Two or more years of previous experience as a service advisor -High school diploma or equivalent -Valid driver license in the state that you will work and a good driving record, must provide driving abstract from DMV (self pay about $10) -Excellent customer service skills -Professional appearance and work ethic -Ability to work well in a process-driven environment -Communication skills, both verbal and written -Benefits include a lucrative compensation plan, paid time off, and medical benefits.
Job-jumpers need not apply.
Bi-lingual a plus.
Non-smoking environment.
Drug test & background check required prior to employment.
We are an equal opportunity employer.
Benefit Conditions:
Waiting period may apply Only full-time employees eligible COVID-19 Precaution(s):
Personal protective equipment provided Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Work Location:
4236 Black Horse Pike Mays Landing, NJ 08330 Store Manager Typical end time:
5PM Typical start time:
7AM Work RemotelyNo Job Type:
Full-time Pay:
$50,000.
00 - $100,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
Day shift COVID-19 considerations:
Shore Toyota follows all state guidelines regarding COVID-19 and provide PPE Language:
English & Spanish (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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